Cancellation Policy

Cancellation Policy:

  • 7+ days before the tour date: Full refund of tour fees, minus a 10% processing fee.
  • 3 to 6 days before the tour date: 50% refund of tour fees, minus a 10% processing fee.
  • Within 2 days of the tour date: No refunds.
Please note: Refunds exclude a 10% processing fee to cover online payment costs. Refunds may take 5-7 business days to process.
We understand that plans can change unexpectedly. If you are unable to attend your tour, we may be able to offer rescheduling or a credit toward a future booking, depending on availability. Please contact us as soon as possible to discuss your options.
This policy helps us maintain small group sizes, provide personalized experiences, and ensure fairness to all guests. Thank you for your understanding.
Exclusively on Our Website: We guarantee the lowest price for all bookings made directly through our website.
Enjoy the best value and exclusive deals by booking with us directly.
o8Experience LLC
2 Hours

Nagano Sake Tasting Walking Tour

VIEW TOUR
9 Hours

Kurobe Alpine Private Tour: Snowy Peaks, Cool Summers & Autumn Colors

VIEW TOUR
3.5 - 4 Hours

Explore Deep Nagano: Tattoo-Friendly Onsen Tour in Togura

VIEW TOUR
2.5 Hours

Nagano Cooking Tour : Make Oyaki & Stroll Historic Streets

VIEW TOUR
3 Hours

Matsumoto Cultural Walk: Castle, Sake & Taste of Local Life

VIEW TOUR
6.5 Hours

Snow Monkey, Hokusai & Sake: A Perfect Day in Nagano

VIEW TOUR
4 Hours

Nagano: Matsushiro Samurai Town Walking Tour

VIEW TOUR
Onsen Tour with Soba & Sake in Nagano
2 - 3 Hours

Onsen Experience in Nagano: Soba, Sake & Scenic Relaxation

VIEW TOUR
3 Hours

Food & Cultural Walking Tour around Zenkoji temple in Nagano

VIEW TOUR
6.5 Hours

Kamikochi: A Breathtaking Nature Walk in Alpine Wonderland

VIEW TOUR
2h 30min to 3 Hours

Nagano Bespoke Private Tour: Your Experience, Your Way

VIEW TOUR
4 Hours

Heritage Town, Cuisine, Sake & Art: Explore Hokusai in Obuse

VIEW TOUR
Izakaya food tour
2.5 Hours

Izakaya Food Tour in Nagano

VIEW TOUR
2h 30min to 3 Hours

Karuizawa Food Walking Tour in Nagano

VIEW TOUR
6-7 Hours

Togakushi: A Serene Walk Through Sacred Forests & Soba Traditions

VIEW TOUR